Last updated: January 2026
These Terms and Conditions govern the access to, use of, and engagement with the website, services, communications, and business relationships of 24/7 On Time Delivery. By accessing our website, submitting an enquiry, registering interest, entering into a service arrangement, or engaging with 24/7 On Time Delivery in any capacity, you agree to comply with and be bound by these Terms and Conditions.
These terms are intended to clearly outline the rights, responsibilities, and expectations of businesses, delivery riders, applicants, and website users who interact with 24/7 On Time Delivery. They are written in clear, professional English to reduce misunderstandings, set realistic expectations, and support transparent, long-term business relationships in the UAE.
24/7 On Time Delivery is a business-to-business delivery rider services and workforce solutions provider operating across the United Arab Emirates. We support restaurants, cloud kitchens, food delivery platforms, eCommerce businesses, and logistics companies by supplying delivery riders, managing workforce operations, supporting rider recruitment, and assisting with administrative processes related to rider engagement.
Our role is operational and service-focused. We provide structured delivery rider solutions that help businesses scale delivery operations efficiently while maintaining professional standards. Our services do not constitute legal, immigration, employment, or financial advisory services.
All services are delivered in a professional, structured, and operationally responsible manner based on agreed commercial arrangements.
By using our website, submitting information, or engaging our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with any part of these terms, you must refrain from using our website or services. Continued use of the website or engagement with our services constitutes acceptance of the most current version of these Terms and Conditions.
These Terms and Conditions apply in addition to any service agreements, proposals, or written arrangements entered into between 24/7 On Time Delivery and a client.
For the purposes of these Terms and Conditions:
References to the singular include the plural where the context permits. Headings are included for convenience only and do not affect interpretation.
24/7 On Time Delivery provides delivery rider services strictly on a business-to-business basis.
Our services may include, but are not limited to:
The specific scope, duration, pricing, and service structure are agreed separately with each client through proposals, quotations, or written agreements. Service availability may vary based on location, rider availability, operational conditions, and capacity.
The website of 24/7 On Time Delivery is provided for informational, marketing, and business enquiry purposes only.
Users agree to:
We reserve the right to restrict, suspend, or terminate website access where misuse, security risks, or unauthorised activity are identified.
Information provided through website enquiry forms, emails, or phone communications is non-binding.
Any quotations, proposals, or discussions are indicative only and subject to change until confirmed in writing through a formal agreement.
24/7 On Time Delivery reserves the right to accept or decline enquiries, proposals, or service requests based on operational capacity, risk considerations, or business discretion.
Clients engaging 24/7 On Time Delivery agree to:
Clients are responsible for ensuring that services are used appropriately and in accordance with agreed terms and operational guidelines.
Riders registering with 24/7 On Time Delivery must provide accurate and truthful information during application and onboarding.
Rider registration does not guarantee deployment, minimum working hours, or continuous assignments. Engagement is subject to internal review, operational demand, rider availability, and performance standards.
24/7 On Time Delivery reserves the right to suspend, restrict, or discontinue rider engagement where operational standards, conduct expectations, or service requirements are not met.
24/7 On Time Delivery coordinates rider deployment, scheduling, and operational support based on client needs and rider availability.
While we aim to support efficient and consistent delivery operations, we do not guarantee uninterrupted service, specific delivery volumes, rider availability at all times, or service outcomes beyond reasonable operational control.
Service performance may be affected by factors such as weather conditions, traffic, system outages, rider availability, or external platform dependencies.
Where applicable, 24/7 On Time Delivery may provide administrative coordination and support related to rider documentation and visa processes.
Such support is limited to administrative assistance only and does not constitute legal advice, immigration consultancy, or guarantees regarding approvals, timelines, or outcomes.
All final decisions remain with the relevant authorities.
Service fees are agreed separately through written proposals, quotations, or service agreements.
Clients agree to pay all fees in accordance with agreed payment terms and timelines. Failure to make timely payments may result in service suspension, delay, or termination.
24/7 On Time Delivery reserves the right to revise pricing for future services with appropriate notice.
Both parties agree to maintain the confidentiality of all non-public business information, operational data, pricing details, and proprietary materials shared during the course of the business relationship.
Confidential information must not be disclosed to third parties without prior written consent, except where disclosure is required by law or regulatory authority.
Personal data is collected, used, and protected in accordance with our Privacy Policy.
Clients and riders agree to handle any personal data shared with them responsibly and in compliance with applicable data protection requirements.
All website content, branding elements, text, graphics, logos, and materials are the intellectual property of 24/7 On Time Delivery unless otherwise stated.
Unauthorised reproduction, distribution, modification, or commercial use of any materials is prohibited without prior written consent.
24/7 On Time Delivery is not liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Our total liability, where applicable, is limited to the extent permitted under UAE law and relevant contractual agreements.
24/7 On Time Delivery may suspend or terminate services where:
Termination does not affect obligations accrued prior to termination.
We may work with third-party service providers, platforms, or systems as part of service delivery.
24/7 On Time Delivery is not responsible for third-party services beyond agreed coordination roles or dependencies outside our operational control.
We reserve the right to update or amend these Terms and Conditions to reflect operational changes, regulatory guidance, or service developments.
Updated versions will be published on our website. Continued use of the website or services indicates acceptance of the revised terms.
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the United Arab Emirates.
For questions or clarifications relating to these Terms and Conditions, please contact:
24/7 On Time Delivery
United Arab Emirates
Email: info@24/7ontimedelivery.com
Email: 247ontimedelivery@gmail.com
Phone: 0521517000
These Terms and Conditions reflect 24/7 On Time Delivery’s commitment to transparent, professional, and responsible business practices across all delivery rider services and workforce solutions provided in the United Arab Emirates.
